I cannot access the download as my 3dx account and my sw account does not match thr mail address because ds forgot to update that field and I am Locked out editing as well. wooo
costumer portal was already garbage. good riddance
Another good one is… “Only dead fish go with the flow.” 
Change to make things work safer, better and faster we all see as a benefit. But Dassault seems stuck in the preliminary fase of making it work at all. 
No one thought being “disruptive” was a good thing before the marketing guys decided to redefine the word.
And now my Desktop version of SolidWorks has problems with the 3DEXperience. That’s new. <()>
Even SolidWorks won’t go with the flow 
You are experiencing 3DEXPERIENCE.
Fasten your seat belt, it’ll be disruptive.
I’m a big believer in change if it makes something better, but if not I’ve always been a fan of “If it ain’t broke don’t fix it.”
Core functionality of the previous platform does not work on the new platform. FULL STOP
That has nothing to do with complexity, change, or whatever condescending and trite sayings are being trotted out by DSS representatives on this forum. I applaud Alex’s conciliatory tone and discourse and generally agree that civil conversation trumps vitriolic ranting any day. However, that conversation requires that the party causing the rancor be self-aware enough not to post pithy sayings and generally talk down to those who hold a differing opinion.
Imagine I promised a fully functional simulation model to a customer. I assured that customer that the new simulation model was better and an improvement over the one they had been using. Now imagine that I finally provided the new model without clear communication. It also happens that the new model is broken and buggy because I decided to send him or her the files before they were fully tested and functional. Not only that, but I simultaneously removed their ability to use their old simulation model at the same time. Finally, I wasn’t careful enough and didn’t take adequate steps to protect their old simulation data from corruption.
Do you think they are going to care that model simulation is difficult and complex (true!)? Do you think they care that future functionality will be super, duper amazing and easy (subjective, but let’s say true for the sake of argument)? Do you think I’ve earned the benefit of the doubt after 3 months of failing to provide a functional model while also corrupting their previous data? Are they going to be real receptive if I start lecturing the customer on the pitfalls and difficulties of change and how they just don’t fully understand my grand plans? NO!!
All they want is the model that was promised in fucntional working condition and that it was my duty to provide.
Running a customer portal may be complex, but understanding why end users are upset at the development and deployment of this currently broken platform is simple.
That’s a marketplace app..honestly, I don’t know much about that. But you might want to see if you are using Machine activation or online activation. It is my understanding that the online activation is/was phased out. If you have issues, you will need to connect with your VAR for resolution.
Ryan-3DS I know exactly what is going on. The 3DExperience Marketplace app was switched on as an add-in in my desktop version of SolidWorks without my permission or knowledge. The short problem of the online 3DExperience platform today blocked the start of the on-premise software. Amazing progress, isn’t it, Ryan? Inevitable change you called it.
Glad to know the issue was defined and at least resolved for you.
All SW user should have known to turn off Addin after install.
That’s definitely a user error.
Frank_Oostendorp FIFY
Ry-guy Don’t worry, we contacted our VAR. Not much they can do about it either. There’s no changing DSS’s disruptive plans for the future.
It’s a Disruptive Innovation, Disrupting user is expected.
Isn’t that what you want when you buy into Disruptive Innovation?
Simulia is platform only now, I guess. We were grossly over sold on what Solidworks Sim is capable of. “Fool me once…” and projects are in motion expecting to have simulation tools, well, they were supposed to be in motion but mostly been spinning out with the lack of capability in Solidworks Sim.
I wasn’t involved in the Simulia purchase. Probably because they knew my attitude about DSS PaaS and knew I would just say it’s a dumb idea and don’t trust anything they tell you. “Fool me twice…”
Sounds like an offshore online store.
We shipped it, wait for it.
A few years later …
You get what you pay for. We’ve used Swx Simulation Standard and Premium for 20 years and it works for 90% of what we do. Anything else and we buy Abaqus for the time needed. It costs far more than Sim. But you need what you need when you need it.
They use LS-Dyna here. It’s over my head, but it seems to be some pretty serious software.