Turns out DS are “retiring” the Customer Portal and transitioning everything there to, you guessed it, 3DExperience.
https://www.solidworks.com/support/transition-3dexperience-login-dsxclient-care-order
I’m in “Wave 1” and just had it set up for me and DSx.Client Care is just as useable as the rest of 3DE. All of my existing SPRs and ERs are nowhere to be found. Even displaying user names consistently seems beyond them.
Can’t find downloads any more. Where to look? 
They’ve almost made this bit make sense as they now come from the main SW website; https://www.solidworks.com/sw/support/downloads.htm
What an exciting turn of event!
This is so exciting
This reminds me of a Star Trek quote from the Borg…
My download -options are locked so can’t make it any more 
Pirate Bay 
I mean… the customer portal is/was always a very unintuitive, messed up place with huge performance issues where you were barely able to find anything (even the re-sellers didn’t know what to do).
Then 3DX came around and you finally started appreciating the customer portal because it was less confusing than the new stuff (still super slow though)!
Now they’ll switch over and - as it was with the forum - everything is going to disappear or at least parts of it (ERs, SRs, SPRs etc.). I am honestly not surprised anymore.
If you can’t convince your customers, you still can confuse them. 
Well, give some time for it all to sink in.
Oh and it seems the new Enhancement Requests community has been launched. https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:I23-EB1ZRQyk2sLG5y9Kig
FIFY
An update: Don’t know what happened, but I finally succeeded to login into new system and download SW2022 SP5.0. Hope it will be possible for future updates too. 
Will they lock the community after a few month like what they did for the SWYMP “IDEA” commmunity? /s
I have queried the staffing levels / resources they’ve committed to this endeavour (as well as a whole bunch of other things). Got a call with some DS folks next week so hopefully can extract some information from them.
New update: Can not access to the download area any more. This is pain! <()>
Thanks, Alex, for your symphaty. I can enter the download -page, log in to SW-support, but my download -option is locked and can not access downloads. 
That’s odd, it works for me. Try logging in to their platform and then clicking on the link. Maybe that will unlock the door to haven.