Garfield likes Italian food (lasagna) not French! 
Sorry about the delay…I was on holiday with my college-aged kids.
Sometimes I wonder about people. Simple tools are usually not simple..or if they are simple they are pretty primitive in functionality and scalability (i.e. look at the tool you are using to post in this forum!- Sorry, Matt!). As much as I would love to argue the benefits of a collaborative business platform it becomes apparent that some people wish that no one ever, ever “moves their cheese.”
Sorry guys..this little book review is actually quite good and probably more relevant than we want to accept. Enjoy.
https://www.youtube.com/watch?v=1atNpDg0dx4&t
Sometimes, I wonder if you ever concider the fact that you’re speaking with people that most likely already had to transition from one thing(AutoCAD for instance) to another(SolidWorks).
Of course doing a transition isn’t a simple task but there are ways to make things a lot more simple and a lot less frustrating. Communication for instance goes a long way. Being lenient is great unless there is no limit to the lenience, then it becomes an issue.
Touting something as modern is great advertisement but the truth is, if the functionalities do not function, what the heck is the point? If you’re getting struck with constant issues or downtime because the functionality are so complex, then why over complexify it?
Heck, if you want to keep the complexity, why isn’t there a more rigid testing made behind closed doors before releasing it to all users. So many things get promoted as being workable and aren’t. 3DXWorld gave us a great example with all those vouchers that people wanted to become SolidWorks certified.
As much as this forum is ‘primitive’, it is entirely functional and very rarely down. Surprisingly, this seems to entice people into joining in, weird isn’t it?
While I will be the first to admit that this forum is on a platform that’s not as user friendly as others out there, at least it works.
Real platforms have beer points.
Hey, Alex. Yes, I know most of you have been down this transformation road before. I can agree with you that communication is key during times of flux. I won’t bear the burden of no communication from the SW management. That is on them and possibly on the VARs as well. I don’t want to bash the VARs but they are the first line of defense for the SW customers unless you are a direct SW account. Communication is key.
If you have been down the CAD conversion road then you can at least understand some of the issues. But what you are experiencing is more like a complete ERP system change out..not just swapping a CAD tool. I think we can both agree that is much more complicated, tedious, frustrating, and downright nasty at times.
I don’t want to be anyone’s bull’s eye. I will try and help and correct things when I can!
What happened with the vouchers?
Tool can be complex.
Using it should be simple.
Tool make our life simple, not the other way around.
We all use complex tools to design complex tools to simplify our/other’s life.
iPhone is very complex but 3 years old to 90 years old can use it.
While people using complex tools to design complex tools have trouble using the SWMP.
My cheese is good where they are.
First time, they ran out of digital vouchers.
Second time, people not read the rules and some other problems.
Nothing against you Ryan, we’ve spoken a few times before and you know I have no harsh feelings towards you. My replies may be to you but they are more directly to SolidWorks, Dassault, Siebel, 3DXPerience or whoever the heck has commands of what is going on. I might as well adress them to you in the hopes that someone elses from SW reads it and perhaps you or someone else will be the message carrier one day.
I’m sorry if I’ve sounded condescending, that was not the intent.
Not really sure how the situation ended up but people couldn’t claim their vouchers after 3DXPerienceWorld ended and there were a lot of posts made about the issue. Of course, they’re lost in the swamp now so it’s as if nothing happened!
I never got mine, but now I guess I don’t care.
Honestly, it makes me feel kind of sad. As much as I give a lot of grief to Ryan or anyone linked to Dassault, I still am a big fan boy of SolidWorks. I love the program, know it’s limitations and seeing the state that things are just kind of makes me feel …nostalgic?
I really do hope that they resolve all the issues and that Cloud will be ‘as simple’ for the user as working on a network.
They should test it before they dump it on the user.
Sorry to come off as condescending, but what you all are failing to recognize is that the whole point of Solidworks has changed.
It’s new purpose is to keep you busy posting here while Dassault picks your companies pocket, taking ridiculous licensing and ‘support’ fees while simultaneously making it harder and take longer for you to do your job. It’s a good thing we are all salaried.
On a related note, received a customer satisfaction survey today from survey@solidworksfeedback.com that asked a lot of opinion questions about the customer support portal.
I guess just softening me up for the upcoming transition to complete VAR dependency.
Guys,
Here’s a couple of quotes that I used when teaching CAx to people that are not familiar with software. These are all by Alvin Toffler a futurist who was born in 1928 and died in 2018.
“Change is not merely necessary to life - it is life.”
“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. ”
We are living in the 21st century now…change is occurring at an even faster pace than ever..next I will quote the head of Siemens Software division.. “Embrace change.”
Change in and of itself is fine.
Badly communicated, poorly implemented change of dubious need or merit is what we’re generally complaining about here.
I will agree that change is inevitable, and I doubt you will find anyone here who doesn’t agree. However, change for the sake of change is rarely a good thing, and not all change is an improvement on what came before.
It’s funny how the old “Change is inevitable.”, “Change is healthy sign of life.”, “Status Quo is dying.”, “If you’re not moving forward you’re dying.” quotes come out to justify changes that are not mutually beneficial.
I wonder if everyone “Changed” to a different software .. how well they would “embrace that change”?