Hi,
tried to get on earlier today and got the login and it asked for a pass key and would not let me type in my email or password. opened another session and it worked and let me type in.
4 or so hours later I try again and get text in the 50 font range and again asking for passkey so can someone look into this as I enjoyed the old site, this so far is a little annoying and hope its just growing pains with a new site.
Regards,
Jim
What OS, browser and device type (phone or laptop/desktop) are you using?
The Login page normally shows two options:
I see something like what you describe if I visit the site using an Incognito window in Chrome or Private windows in Edge:
Is this what you are seeing? I’m not sure of the cause and I don’t see anything like it in the Discourse support forum.
Are you using a private browsing window? Do you have any browser extensions installed?
Hi,
I am using Microsoft Edge as at work so unknown what they have installed.
yep that is exactly what I am seeing, also takes like a few minutes to do it’s circles rotating around bit which makes it seem like it’s taking longer.
Regards,
Jim
The loading was much slower for me in the Private browsing window as well. I’ve posted over on the Discourse support site. Hopefully they can tell me what’s going on and how to fix it.
thanks for looking into it, I am glad someone took up the torch so to speak growing pains are expected
regards,
Jim
Discourse support pointed me to an article about setting up Discourse with Cloudfare ( which CADmunity is using). I’ll try tomorrow to compare the settings in the article with how I have it set up to see if there are any differences.
Mine just started doing this. Was in the forum, then refreshed and bam, huge icon images. Tried opening the site in another browse, same thing.
Frank Oostendorp reached out to me with a similar issue this morning, I haven’t heard back from him but when it did to me yesterday, it took a few minutes and then was back to normal.
My phone started doing that last night. Didn’t take the time to troubleshoot it. Couldn’t really scroll around with that going on,
I think I’ve got this sorted, at least temporarily. Incognito windows in Chrome and Private windows in Edge are both behaving for me now.
I had to disable the Cloudfare proxy, which isn’t ideal, but it will do until I find the Cloudfare feature/setting that is causing the problem.
Strangely enough my phone browser worked fine, just not any of my desktop browsers. It is working now…thanks @JimSculley
The most likely reason it seems to be random is that each browser on each device starts caching content (at Cloudfare’s request) after the same content has been served a number of times. Once the caching starts, the problems start. I suspect that if I didn’t make the settings tweak I made this morning, everyone would eventually have the problem.
The downside of tweaking the setting is that the DNS records have changed and if your company firewall had started to trust the old record, it may not trust the new one for a while.
Birthing pains. 
Hi all,
Well I cannot login in on my work computer as I get a orange box warning saying text input not allowed so kind of makes this site useless at this point.
I got on the site through my phone but not sure how long that will last.
I can understand security but it’s cad questions not national security stuff.
Hopefully you can get the bugs out as spent several times yesterday to no access.
Regards,
Jim
Can you post a screenshot of the error message? It sounds like the error message is coming from Edge.
Phone is working nicely now.
I had the same issue yesterday, and clearing the browser cache did fixed it.
Our firewall/antivirus took 24 hours to clear the website.
Hi,
No luck cleared the history and same bs get orange banner and cannot type into the login.
Yesterday it launched with no issues then this bs
Regards,
Jim
zscaller is your antivirus/firewall and is the one throwing that message because of the redirection/new domain.
