Is there a summary of solidworks websites and the purpose of each webiste? I can usually get where I need to go, but it involves multiple web sites and multiple logins.
Thanks, I’m starting to dig through some of those posts to glean information on the plans for transferring everything over. It’s really cool of them to disable access without the new solution already in place.
Well that seems to be way DS likes to operate. They did the same thing when they took our home license and online licenses away and didn’t have a plan to help the customers that used those as they were intended.
Blame the executives, we have this issue internally as well. They select unrealistic dates to go live with a new product or system, and then tell you that your bonus is on the line by not meeting dates that you had no input in. Then, even if you say it’s not going to make the date, they force the release anyway. So the customers get a less than ready product, and the employees doing the actual work lose some part of their bonus for not meeting their “goals”. Looks good to investors though.
At the risk of sounding juvenile, did he explain what a “pubic cloud” (third line in the paragraph above the graphic) is, or should we use our imagination?
AND he completely forgot to mention anything about https://dsxclient.3ds.com/psp/CRPRD/EMPLOYEE/DS_ECO/h/?tab=DEFAULT
which first someone has to access to give all the users actual permission to access stuff
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Especially take note of the line about service requests and who can create SR’s and who can see SR’s created not solely by themselves
Is anyone here with a company that is a Solidworks “MRN” account?
MRN stands for Multi-Reseller Network (I believe).
There is no single VAR that “owns” our licenses/serial numbers, and we have an account manager with Dassault.
My reason for asking is: I contacted our VAR who is local to me for more information about the changes we’ve been discussing in this thread. They told me that DS is migrating Solidworks accounts onto the 3DX platform, and the Fourth wave happened last weekend, May-13. Your account’s migration coincides with “losing” the Customer Portal, as I understand it.
However, because my company is MRN, we are not part of these migrations as of yet; as for when it will happen – they said I had to ask DS because they don’t know.
So, looking to see if anyone else is in the same boat as us. I’m quite curious to know what their strategy is for accounts such as ours.
I will reach out to SolidWorks Corp and ask them to review your account and find out what needs to be done to resolve it. I will be in touch with you throughout the week with each update that I receive from SolidWorks. Unfortunately, it is not a quick process to resolve account discrepancies since there are a large volume of SW Users sitting in the same position…
What concern’s me is I’m now officially retired and in the future I won’t have my generous employer to pay my subscription fee. Ponying up $1,300 a year for software subs out of an effectively fixed income is not likely going to happen, so I will be going off of subscription in March next year.
I’ll need to make certain and download everything I need before then.
Interesting, sounds like the same issue I have with my Maker account. I can use Swym fine with my work email, but if I log out and back in with my Maker nothing works at all. I have to clear cookies and cache to then be able to log back in with work account.
