firefox and chrome are both officially supported. 
(neither works actually)
Haven’t you heard? You can just invite Manish Kumar to your company and get your minor irritations bumped up the priority list within the week.
Last October, when I visited a customer in Korea, they pointed out that dimensions don’t align when using the Collinear Dimension command. A few days later the SOLIDWORKS team was already working on the Collinear Dimension enhancement.
nice. I think if he came to our company the whole dev team would be fired the next day.
It did get a few things moving when they came to see us to be honest, but honestly it shouldn’t be needed.
It’s about communication. Verbal communication. As a personal example, I had a conversation with my daughter (22 yr old) while in the car. A Ford F-150 that had been raised by about 18" pulled up next to us. My daughter commented that she wouldn’t even be able to get into the truck- it didn’t have a step or rail for stepping up into the truck. I said it had to be “killer” on the gas mileage. She looked oddly at me. Later that evening she asked why I thought the truck would get suck GOOD mileage being raised. I said it wouldn’t. It would get worse mileage because of all the air drag. She then said but you said it would get killer gas mileage. I shook my head..to this generation, “killer” means really good.
So, to my point. If I say my solution is cloud. What does that mean to you? Cloud-native (designed, built, and secured for the cloud), cloud-ready (can be deployed virtually in the cloud but still a duplicate of on-premise) or what?
Words have meanings…and if we are trying to communicate all parties need to understand the words the same. Otherwise, we all end up looking like fools and standing around the Tower of Babel.
There wasn’t really any ambiguity to his original post though, Ryan. Both examples you stated are online. You tried creating ambiguity in it, but that’s about it.
You know what a Cloud Network is? It’s a WAN. Nobody refers to a WAN as a Cloud Network. We’ve been working on a WAN forever. Nobody here wants to move to “The cloud” though, because when we’re speaking of Cloud, it means having to go through the internet. It adds multiple layers of variables and many of them can’t be controlled by the users, therefor leaving plenty of room for piracy or simply down-times caused by 3rd parties such as Dassault updating their Online Services without noticing their users, or the internet provider having down times because of storms.
Confuse them if you can’t convince them.
Sometimes, it’s hard to tell if platform or user is the problem.
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Cancel the cancelling of the cancel.
Fit right into the canceling culture.
POTENTIAL GASLIGHTING AHEAD
→1 gigabit low latency direct connection with the datacenter
→strict SLA with your provider (additional fee may apply)
→security requirements to have your cloud connection segregated from the general traffic and encrypted (additional fee may apply)
→if something does not work due to the latest update on the platform, just adjust your wOrKfLoW
→if you are dissatisfied, you can download anytime all your company data (incl. DB? revisions? workflows? uploaded documents? what?) within 30 days before complete deletion of the archives. but only if you paid your 99yrs subscription in advance♡ AND you are able to find them all inside the swamp. they will be happy to help you during the migration (additional fee may apply)
There is a LOT of misinformation out there and it is generally caused by people not understanding the terms/words they are using.
A bit rich considering that we get constantly bombarded with marketing speak and managerial word salad from Solidworks and Dassault.
Look at the new license scheme which was so clear and well communicated by the company that even VAR’s didn’t understand it enough to convey what it actually all meant.
Why would the customers, who are mainly well trained and highly educated professionals, have any issue to understand what the company wants to convey? Could it be because the one signing of on the marketing copy has no clue what the product they are flogging actual does, nor has any interest because at the end of the day the only thing that matters is that he gets to play the back nine on the company dime?
Here’s communication for you. When we had a meeting with the sales rep we couldn’t get a straight answer concerning some questions we had no matter how I formulated and re-formulated it. In fact there was even an answer we got on one question that was utterly contradicted by an answer on another question and another one got contradicted by information I could find on the official website.
But yeah, sure, blame the customer for not understanding what certain words mean or not using them ‘correctly’
Let’s call a spade a spade. For instance that the new license scheme (cloud) is a way to bend the customers further and further over the barrel while lessening the amount of lube while telling us that it’s all for our benefit and there for we have to pay for SW/VAR bringing the barrel, pay for the barrel, pay extra for a smaller tube of lube (and no, it isn’t an option) and pay for the priviledge. And when, not if, the barrel breaks, it’s going to be our fault and we’ll have to pay to get it fixed, be it time spend or in consultancy fees because the amount we pay each year per seat per license doesn’t cover actually hands-on help.
Nothing personal Ryan, you are just the messenger but you might want to consider how to use certain phrases and words to communicate clearly yourself. Before you ask, yes I HATE the entire newspeak idiocy of 3DS because it seems to think that it’s entire customer base used to ride the short bus and can’t see through the corporate BS because of the use of pastel colorschemes. Asking us to trust them with our data while Dassault/Solidworks/3DS can’t even produce an adequate forum or produces websites that barely function and make it look as if I’m using a 28k8 modem connectionn, while in all actuality I’m on fiber cable, doesn’t bode well.
To be honest, if there was a valid alternative available for what we do with the program I would be leading the revolt and get us to switch programs but unfortunately there isn’t.
/end of rant
Inflation man
Peter De Vlieger,
Quit beating around the bush and tell us how you really feel about the marketing speak and the path forward DS has chosen…
I believe DS know what they’re doing.
They removed phone, email and all type of support.
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They know their target clown crowd.
cloud meets clown?
Clown on cloud
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Frederick_Law,
Maybe these are the clowns in the cloud?
Looks like a full cloud circus to me…
My boss inquired our VAR about SW roadmap as we are quite anxious about pdm future: there is none (that they want us to see) and (at the moment) until SW 2025 pdm is going to be supported in full.
they admit there is a tool to migrate pdm to the pLaTfOrM, but it is under develpment and far from usable at its current state.
So there are “apparently” many years down the road until a full PDM migration.
If you were me would you trust them?
btw in the meanwhile SW support told me that CAD admin dashboard should be available at the beginning of november. I did not tell them that, well 99% of the time, I cannot log in In the dashboard , but a couple of times the dashboard(no admin rights) shown and once I was able to download the spreadsheet report of our workstarions… sEcUrItY iN tHe ClOuDs