I’m going through the process of getting the SPs downloaded. Had to ask VAR for the 2019 stuff, which they kindly provided links to all the SPs. For downloading from the customer portal, the SPs ask what sp we’re updating from:
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So which way do you recommend to do download, all the SPs from 0 or consecutively? Or all of the above.
I see what you mean about carefully naming them. Default name is SolidWorksSetup (1).exe for all… <()>
VAR should have full install for each SP. Not sure why DS don’t put them in portal.
You probably know which SP you’ll use. So get the full install for that one.
Portal has SP0 or SP0.1 full install.
So you can get 0-1, 0-2, 0-3, 0-4, 0-5.
This way you don’t need to install each SP.
Make sure you name them properly.
If you download the SP5 (or whatever SP you want) installer and run it, it will download all of the installation media to your PC for that SP. I’ve never downloaded them in order and applied them in order just to get installation media.
I was fully prepared to never be on subs again.
But, as sometimes happens in life, the unexpected can indeed occur. I am now back on subs until December 2025.
Our VAR eventually offered a deal that amounted to almost half price subs, for the next 3 yrs and backdating fees virtually waived entirely.
I feel it was too good a deal to turn away from..
Yay … I guess.. 
Wow.
That’s interesting.
I’d love to know why they offered that deal.
They’re hurting.
Is there sub for VAR on Online version?
I honestly couldn’t say.
What I can say is that I have made it quite clear to them that they would need to pull a miracle outa there a$$es before I would ever agree to part with another penny for them. I guess that is close to a miracle as I’m gonna get from them.
I have been VERY vocal with them about my dissatisfaction with their service to date and had been looking at a possible replacement VAR.
(These guys really are not “Value Added” !!..)
And, I do not know what the implication of VAR statistics for customers-on-the-books vs active subs relative to their accountability to DS 
Perhaps some money is better than none.
I can also say, that the only reason I even considered going back on subs at all was to gain access to the SP’s for my current version, and since my update to SP5, I’ve actually had an issue that required their assistance. (I lost my bend-lines in DXF output.> 
)
And so far our reseller has lived up to my expectations. 5 days now and no help at all yet.. <()>
Seems like they took what they could get and are giving as little-to-nothing as possible..
Meh. I can have updates until 2025 tho, so, that’s good, right.?
I remember seeing someone post about this issue previously and their fix was to restore the registry to default. Not really a great solution, but a solution…
Just as a thing to check, the export settings are saved in the registry at this location:
HKEY_CURRENT_USER\SOFTWARE\SolidWorks\Solidworks 20##\Export Settings
Is the property “DXF/DWG Remove Bend Lines For FlatpatternToDXF” set to 0? It should be 0 in order to show bend lines.
image.png
I can’t reproduce your issue, but I also can’t find where this is set in the options menu so who knows how it affects things behind the scenes.
Here are a few threads on the Bend Line topic.
https://www.cadforum.net/viewtopic.php?p=25451&hilit=dxf+bend#p25451
https://www.cadforum.net/viewtopic.php?p=24905&hilit=dxf+bend#p24905
https://www.cadforum.net/viewtopic.php?p=21087&hilit=dxf+bend#p21087
My experience with my VAR in recent times hasn’t been much better.
Last year I filed 4 support requests. That’s about 4 more than normal. Normally I only have to call them when SolidWorks won’t activate.
3 of the 4 they wiffed on. Completely and totally.
1 they provided help with, but only after a major push back from me. My login cred’s got FUBAR’ed in the website transition and I could no longer log into my account. They told me to call SolidWorks, and I responded, that’s what I’m doing. Don’t slope shoulder this onto the users. Finally they relented, and it still took 2 weeks, because according to their contact, they had never seen this type of thing.
Which I know is BS as there was someone here that went through the same process.
So what, exactly, am I paying for guys?
High blood pressure, shorter life, highway to heaven.
Thank you mate.
I have read these and I have rectified my issue with the assistance of this forum and not our reseller.
“We need to increase Cloud subscription for next 2 years.”
“Add it to new sub and make them 2 years.”
“Done, and you got a raise!”
Wow. That’s awesome. Just another nail in the coffin as far as I’m concerned.
I’m retiring at the end the month and the gravy train of my employer covering the cost of subscription to my personal seat of SolidWorks will end as well.
So, come February, I’ll be off of subscription as well.
You have got to love it.
The best way to get people to pay subscription is simple offer a great service with a better product than the competition.
What we have instead is the latest blackmail subscription incentive = if you don’t get back on before July 1 this is what will happen.
I was warned today by my VAR from July 1st that things are going to get more expensive unless I pay now and return to subs. I’m not sure it’s the best way to win people over…
yep… they are openly saying it out loud. Bend over and take it because we don’t care what you want!
I failed to renew subs last October. Since then I have a brief email exchange with the VAR who tried the old “development penalty” tactic to get me back on board (didn’t work) but otherwise nothing.
I have had my own license since 2006, on subs since 2008, upgraded to premium and I am quite happy to walk away from it. I reckon 2018 was the last good release and since then there has been nowhere near enough development to justify the continued expense.
I have clients that use 2018, 2021, Fusion 360 and those that really don’t care what format I provide, as long as the data can be read by whoever is fabbing the design. The SW-using clients are likely to jump ship as well. Two years in advance isn’t going to wash with them. If owning your own license is going to be a thing of the past, as seems to be the industry push, then there are other rental options available out there.
I may yet be going permanent (I made a series of posts about cleansheeting with NX a while back) in which case someone else is picking up the tab. They’re not impressed with DS’ tactics, so that is likely to be another SW loss.
I agree 100%.
SolidWorks become Disruptive Ransom Innovation on the Cloud.
