You sound like an upstanding guy Matt. There’s very little to be gained by continuing the slander against what they made. It’s tough to resist the temptation though. It’s too bad that is has to be this way. I saw the posts with a bunch of all caps ranting about how to unsubscribe to the SE sub-forum, at first I took the bait, then I realized they were spamming. I assumed it was some disgruntled individual acting alone. Maybe I misread your post but it almost sounds like the big dog allegedly hired the equivalent of an internet thug to go beat up the little guy? That’s just disappointing if that’s what actually happening.
This makes me think of when training a horse or stock dog, you don’t release pressure for wrong action. It’s not until they give to the correction that the pressure is removed. In this case they did wrong, corrective pressure was applied, they lash out and pressure is removed; that’s the equivalent of enforcing bad behavior. But, I suppose this isn’t training and classical conditioning doesn’t apply when you’re dealing with giants. The other big difference is that in training an animal the trainer >must< bridle his/her emotions and keep the responses constructive and not as an attack otherwise the working relationship will crumble. Much of the responses towards DSS and SW have not be constructive.
I think you’re missing the point John.
First off, this forum doesn’t need to be the long term answer for ALL SolidWorks assistance, because as you also know, the long term answer needs to come from their side and not the user side. This forum was also built with the idea of englobbing everything about CAD, not just SolidWorks. If this forum answers most, or some of the SolidWorks assistance, and does a better job at it then SolidWork’s own assistance, then it will definetly put them to shame and force them in a different direction. Just think about all the money they’d be losing out on.
Second point, being about Matt. I agree with you, he’s not going to run this forever, but that doesn’t mean he can’t sell it to someone eventually, or pass the torch, or have partners come in and what-not. Let’s face it, I doubt SolidWorks will be here in 100 years 
Third, I don’t know about you but I’m definetly not going to the swamp if it there is not a complete overhaul, so yeah, sticking here seems like a great option. The faces are familiar, the people are cool, Matt’s actually forking in a lot of efforts right now to set this place up and I have no doubt that he will bring it to be a success.
As for archives, this one will grow, the old forum archive will eventually fade away because it will be just that - an archive.
Another ching ching for me, maybe I will start gambling, this could be fun rollin in the dough
You do this for free. I pay DS for support a good portion of which SHOULD be available in a forum form. In my opinion the fact that DS has had so little presence on the other forum, is in my opinion, just poor customer service.
I think bogus log ins, harassment, etc etc is not the way to go and I don’t do it. However if I have something I think is reasonable to say, complaint, compliment or otherwise…gonna say it.
You state “You think they’ve learned their lesson”. I tend to disagree with that whole heartedly. Not only do I do not think they’ve learned their lesson they have very little intention of changing anything.
I stick to the same thing I’ve been saying for a year or more over at the other forum. A decision has been made at the highest level that the future of SW is not desktop. 3DX, new kernal, complete revamp are all on the table but Desktop has been deemed obsolete.
The transition to the 3DSwym platform is PART OF that plan not a mistake made. So in the eyes of upper management there is no lesson to be learned here, only marching orders.
Dan, agree with your sentiment and all that you say except for putting food on the table. I don’t think I’ve seen any negative comments towards the individuals at DSS/SW who are working in the trenches just doing their jobs. I’m convinced that the people calling the shots are not worried about putting food on the table. BUT, they do have feelings and we should be nice as you say.
How are they or how would they every lose money by someone else doing the VAR’s jobs for free? This forum and others like it are DSS’s dream. It’s free labor for them and has been over at the other place for years. Why do you think that there has been almost zero DS presence on the other forum? It doesn’t cost them anything and there’s no need as long as everyone answers the issues for free.
Need to finish them off when they’re down. Or else they’ll get up and hit you from behind.
I like John Wick’s style.
Give them a head shot just incase 
We can play dirty, they cannot.
They’re in a corporate website with everything reflect on the corporate.
We can talk shit here, ban people left right and center without much consequence.
We’re all professionals. We’ll take responsibility of our own action.
MJuric
The only thing missing in your comment is - They do need to make their Forum Work, it is set up as an income stream, they will work it and they will correct some if not all of their short comings in the Swym, if they get it somewhat right think of the Captive Audience Marketing… and that is where the dust will settle, they don’t want this forum to operate.
I’m not seeing the income stream from the free public forum. The income stream is from the 3DSwym platform usage at the company level that people are paying for. Few if any of those paying customers are clamoring for a “Forum like” usage. That’s not how you run a company. You run a company with teams and small manageable groups…which what the 3DSwym platform actually does fairly well.
Why would they make changes to a product to suit the needs of the “Non payers” at the detriment to the “Paying customers”? That’s not going to happen.
They built a closed gate community and try to make it a public playground.
Go play while you still can.
DS probably getting shit from both side.
Edit: for some reason I can’t quote mr Juric.
There’s a few reasons. Internet traffic is worth a lot more then what most people think, so “having” traffic is worth money. That alone costs them money in ad-revenue lost and it costs them revenue in visibility and much more.
Also, if this forum were to become so good that we outperform VAR’s, it means they are losing money on paying VAR’s. It also means they aren’t doing things right and leaving a bad taste in a client’s mouth often costs companies on the long run. So that’s another factor that would cost them money.
There’s no DS presence on this forum because they are not allowed to represent DS on here, simple as that.
Cha Ching in my coffers again, kind of fun (wish it were real money)
What Ad revenue? I haven’t seen a single add other than DS posting of the latest DS stuff. Maybe that will be added in the future but that platform has been up for years and there’s nothing on there yet.
Again, not seeing how this works. I have no idea what the mechanics of VARs being paid is, but that in mind. I would assume that VAR’s get some portion of sales and maintenance income. I would also assume they are not getting paid by the incident from DSS. DS income is not effected at all whether the VARs sit around and do nothing all day or not. In fact if we did all the VAR’s work for them I would suspect DS would negotiate new terms where they got an even bigger chunk.
FWIW I’m not suggesting that is the case at all. I suspect that the percentage of people that search out forum help versus VAR help is relatively small so even if forums like this and others did 100% of the online stuff VAR would still have plenty to do.
How much has DSS responded to the “Bad taste in the mouth” in the past? Honestly when you look at Solidworks world, TTL, Forum, requested changes and on and on have they shown a historic aversion to leaving a bad taste in the mouth of their customers?
#1 - Nope, but so does the SWYMP. Changes will comes, its just about making the RIGHT changes.
#2 - Nope, but if this forum is active enough, there will be more than 1 way to keep the torch
#3 - Well… I dont have any other place to go, so Yes? Unless DSS can prove me wrong
#4 - This really an interesting question and depend on a lot of thing… Personally i do switch back and forth between different sources sometimes (eg: ENG-Tips, VAR blog, etc, etc), but none of them require login like the SWYMP… So i really dont know… (I had been complaining very long about how PTC require login to see their customer support Q&A, but at least they dint require a login for their forum)
I do agree that we have all the rights to complain (hey we PAY for support when we purchase the subscription license), just dont over-do it like Matt said.
Another thing to consider: Every time you go there, you are increasing their click count. I’m sure there is a marketing guy somewhere who considers that a success, regardless of the content you post.
Which is good. Give them a false sense of success.
Now management need to fight with marketing.
“The site doesn’t work, no useful info.”
“Don’t care, traffic is traffic. No good or bad.”
Oh there’s ads, they’re just not as evidently pointed out. Don’t worry, there are people who pay DS to get their advertisement out. Just think of all the communities that we are all inside without even knowing them. Sure, some of them are directly DS related, but not all of them.
To be frank, they’ve done a lot of bad decisions, but they have also been one of the few companies to show the “ability” and “willingness” to retract on certain aspects. Maybe not as much as we’d all like, but still, you gotta start somewhere.
Edit: And now no problem quoting you, weird..
There is a big difference in “Goading” someone to do something, it is a totally different thing to call an individual “Stupid” - There are a few things that don’t show in a forum setting, one is “Tone Of Voice” which can represent “Being Fed Up and Pissed or Sarcasm” - I’m the Ahole that gets snarky..
I will say this though, sitting in the corner doing nothing, what does that represent? That, won’t work from this side of the Mississippi..
I have nothing to loose, I’ll be away from SW shortly, with no need to follow this or any other forum, so why am I picking on DSS, because, there are people coming up behind us wanting to learn, wanting to find what we left behind, wanting to fast forward their SW knowledge (we couldn’t do that when we started), looking at what our generation accomplished with SW will give them inspiration and a drive to do better. Did you ever listen to how the next generation is listening and viewing content, no not that 84" TV nor the 36" laptop.
The 3DExperience is here to stay, we need to step up and make noise while we can…
Anybody see this…
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We can make this work as a positive example. Love your enthusiasm, might want to work on boundaries a little 
They had something that people loved, and they screwed it up. That goes for the forum and moving forward, it’s going to go for the software as well. I can do something about the forum, but I can’t make a CAD program that recaptures the original Solidworks spirit. I don’t think there’s a product out there right now that does. But that’s why this forum keeps its options open. You need to be looking around for another product you like, once they pull the plug on this one. None of this is any surprise.
Jeff Ray said this a long time ago:
https://dezignstuff.com/jeff-ray-killed-solidworks-bertrand-sicot-embalms-it/
https://dezignstuff.com/jeff-ray-looks-to-the-horizon/
https://dezignstuff.com/bernard-charles-ceo-of-dassault-regarding-solidworks-were-going-to-drop-parasolid-poll-at-the-end/
https://dezignstuff.com/has-solidworks-lost-their-mojo/
https://dezignstuff.com/blood-in-the-water/
I believe DS still has these values. Not sure they are the same values as their customers.
